Frequently asked questions - General
Why do I need to register?
How can I register?
What lotteries can I bet on with PlayEuroLotto.com?
Can I play Legally from my Country?
I have forgotten my password / I can not log in. What now?
How can I change or modify my personal details?
What should I do if I am experiencing technical problems?
What happens when the draw countdown runs out?
Once the draw closure countdown reaches 00:00:00 no more tickets can be purchased for that draw. Please check out the table below for all cut off times. All times shown are in local time for CET
Any tickets bought after the cut off time will enter the next lottery draw.
What payment options do you have?
Which currencies do you accept?
Does this mean I will be charged in Euro?
What are the deposit limits?
Do you store my credit card details?
How can I bet on a single Lottery Result?
How can I play the same numbers again?
How will I know if I've won?
What is a lottery syndicate?
What is a syndicate share?
What is the syndicate billing cycle?
How are the numbers chosen?
Subscriptions (Recurring bets & Syndicates)
What is a subscription?
How can I cancel a subscription?
What if the payment attempt fails?
Winnings & Payouts
How can I be sure I’ll receive my winnings?
How and when do I get my prize if I win?
How do I claim the Jackpot if I win?
How do I withdraw my winnings from my PlayEuroLotto.com account?
What is the minimum and maximum withdrawal limit?
Security and privacy
Is my personal data and credit card information secure?
Does PlayEuroLotto.com disclose my data to any third party or person?
How secure are my details?
Do I need to pay tax on my winnings?
Can PlayEuroLotto.com handle my tax related issues?
Who is the owner of this website?
More than 83.000 players throughout the world trust PlayEuroLotto.